Org settings

Go to Settings in the left nav. It’s organized into four groups: Organization (org profile, branding & microsite, links & wishlist, feature toggles, partners), People & billing (team, subscription, donations & fees, activity history, import/export), Intake & programs (forms, custom animal fields, adoption agreement, foster portal, lost & found data sources), and Connected services & messaging (integrations, partner rescues, email automations, notifications, messaging, AI health check). Your own account settings -- profile and accessibility -- live in a separate You section at the bottom.

Organization

Your org’s core identity -- used across your public page, receipts, and outgoing emails.

Name

Your rescue or shelter's full name. Appears on receipts, your public page, and system emails.

Public location

Shown on your public adoption page, e.g. 'Portland, OR'.

Public contact email / phone

Adopters see these on your animals' pages.

Address

Used for lost & found geo-matching and service-radius calculations. Set via search or your current location.

Timezone

Used for scheduled emails and reminders.

Weight / distance units

How weights and distances are shown across the app -- pounds or kilograms, miles or kilometers.

Species focus

What kinds of animals you take in.

Volunteer program

Welcome message and handbook/resource link shown to volunteers in their portal.

Branding & microsite

Your public-facing look -- logo, colors, mission, and the URL your applications and donation links share.

Public page URL

Your slug -- fosterling.io/site/your-slug. Powers your microsite, donation page, and application links. Editable any time (update any shared links after changing it).

Logo & accent color

Shown on your public page header.

Mission

A short paragraph about your org, shown on your public page.

Hero banner

An image and layout style for the top of your page. Requires the Rescue plan or higher.

Website / Facebook / Instagram

Linked from your public page.

Publish toggle

Turn your public page on or off. Off keeps your data private to your team.

Features & menu

Choose which sidebar sections your team sees. Core sections like Dashboard and Settings always show; the rest bundle by theme so you only see what you use:

Operations

Volunteers, transport, donations, and compliance reports.

Programs

TNR colonies, neonate care, and cruelty/hoarding cases -- one toggle covers all three.

People

Your volunteer roster and the contacts directory.

Outreach

Outreach posts, newsletters, and your public adopt page.

More settings pages

A few settings pages are easy to miss. Here’s what each one is for.

Search visibility

Add the phrases adopters search for and watch where your rescue shows up in Google. Readings are saved so you can see movement over time. (Organization group.)

Custom animal fields

Add your own fields to every animal profile, like FIV status or ringworm. Each field can be limited to certain species, kept medical-only, shown on your public adoption page, or used by the AI bio writer. Admins and coordinators can add and change them. (Intake & programs group.)

Email automations

Choose which emails Fosterling sends on its own and which wait for your review first. Only admins can change these. (Connected services & messaging group.)

Activity history

A record of sensitive actions on your data, like exports, medical edits, and adoption approvals, with who did it and when. The page itself is titled Audit log. (People & billing group.)

Data export

Download a copy of all your data: a ZIP with one CSV per table, a JSON copy, and your uploaded vet records. Admins and coordinators can export, on every plan, and each export is recorded in your activity history. (People & billing group.)

Migrate from old software

A guided move of animals, people, medical history, and files from your previous system. See Account setup for what it supports. (People & billing group.)

AI health check

Runs a quick test to confirm the AI features are working for your org. Admins and coordinators only. (Connected services & messaging group.)

Accessibility

Your own display preferences: color scheme, text size, reduced motion, higher contrast, and color vision. These save to your account, so they follow you to any device. (You group.)

Donation receipts

There’s no separate receipt-template editor -- receipts are generated automatically when a donation is made. To get IRS-compliant receipts, add your EIN under Settings > Donations & fees (shown on receipts if your org is tax-deductible).

Can I change my org's public page URL?

Yes -- go to Settings → Branding & microsite and edit the slug. It powers your public page (fosterling.io/site/your-slug), donation page, and application links, so update any shared links after changing it.

Where do I set up the foster portal welcome message and check-in settings?

Those are in Settings → Foster portal. See the Foster portal docs for the full list of options.

Can coordinators edit org settings?

Mostly no. Settings is admin-only, and coordinators can look but not save. The exception is custom animal fields, which admins and coordinators can both manage.

How do I change my org's time zone?

Go to Settings → Organization and update the Timezone field. This affects how dates and times display throughout the app and in exports.