Settings & team

Org settings

Configure your organization's public profile, forms, and general preferences. Most settings here affect your entire org -- including what adopters and donors see.

Admin

Go to Settings in the left nav. It's organized into four groups: Organization (org profile, branding & microsite, feature toggles, partners), People & billing (team, subscription, donations & fees, activity history, import/export), Intake & programs (forms, adoption agreement, foster portal, lost & found data sources), and Connected services & messaging (integrations, partner rescues, email automations, notifications, messaging). Your own account settings -- profile and accessibility -- live in a separate You section at the bottom.

Organization

Your org's core identity -- used across your public page, receipts, and outgoing emails.

Name
Your rescue or shelter's full name. Appears on receipts, your public page, and system emails.
Public location
Shown on your public adoption page, e.g. 'Portland, OR'.
Public contact email / phone
Adopters see these on your animals' pages.
Address
Used for lost & found geo-matching and service-radius calculations. Set via search or your current location.
Timezone
Used for scheduled emails and reminders.
Weight / distance units
How weights and distances are shown across the app -- pounds or kilograms, miles or kilometers.
Species focus
What kinds of animals you take in.

Branding & microsite

Your public-facing look -- logo, colors, mission, and the URL your applications and donation links share.

Public page URL
Your slug -- fosterling.io/r/your-slug. Powers your microsite, donation page, and application links. Editable any time (update any shared links after changing it).
Logo & accent color
Shown on your public page header.
Mission
A short paragraph about your org, shown on your public page.
Hero banner
An image and layout style for the top of your page. Requires the Rescue plan or higher.
Website / Facebook / Instagram
Linked from your public page.
Publish toggle
Turn your public page on or off. Off keeps your data private to your team.

Features & menu

Choose which sidebar sections your team sees. Core sections like Dashboard and Settings always show; the rest bundle by theme so you only see what you use:

Lost & Found
Lost-pet reports and pending found-pet reports.
Operations
Volunteers, transport, donations, and compliance reports.
Programs
TNR colonies, neonate care, and cruelty/hoarding cases -- one toggle covers all three.
Rescue Network
Cross-rescue matches, relay chains, capacity sharing, and reputation.
Outreach
Outreach posts, newsletters, and your public adopt page.
This page also has your operating mode (Rescue, Shelter, Sanctuary, Solo, Welfare fund) -- pick a primary mode and, if your org runs more than one program, add secondary modes alongside it.

Donation receipts

There's no separate receipt-template editor -- receipts are generated automatically when a donation is made. To get IRS-compliant receipts, add your EIN under Settings > Donations & fees (shown on receipts if your org is tax-deductible).

Can I change my org's public page URL?
Yes -- go to Settings → Branding & microsite and edit the slug. It powers your public page (fosterling.io/r/your-slug), donation page, and application links, so update any shared links after changing it.
Where do I set up the foster portal welcome message and check-in settings?
Those are in Settings → Foster portal. See the Foster portal docs for the full list of options.
Can coordinators edit org settings?
No -- Settings is admin-only. Coordinators can see the settings page but cannot save changes.
How do I change my org's time zone?
Go to Settings → Organization and update the Timezone field. This affects how dates and times display throughout the app and in exports.