Account setup

Step 1 -- create your account

1. 1
   Go to fosterling.io/login and click Sign up. Enter your email and a password, or continue with Google.
2. 2
   Check your email for a confirmation link and click it. You'll be redirected into the onboarding flow.

Step 2 -- set up your rescue org

1. 1
   On the onboarding screen, enter your rescue's name. This is the display name your team and fosters will see.
2. 2
   Choose your org type. Most rescues use Rescue. Options: Solo foster, Rescue, Sanctuary, Shelter, Network, Animal Welfare Fund.
3. 3
   Work through the rest of the setup wizard -- location, public presence, donations, and team invites. Your location is used for lost & found geo-matching and isn't shown publicly unless you publish a microsite.
4. 4
   Click Go live to finish. Your org starts on the free Solo plan -- no trial, no card required. Upgrade any time from Settings > Billing once you outgrow it.

Step 3 -- invite your team

1. 1
   From the dashboard, go to Settings > Team & volunteers.
2. 2
   Click Invite member. Enter their email address and choose a role: Admin, Coordinator, Vet, or Volunteer.
3. 3
   Click Send invite. They'll receive an email with a link to create their account and join your rescue.

Step 4 -- configure the essentials

Before your first intake, it's worth spending 5 minutes on these settings:

• Org profileSettings > Organization -- add your contact info, location, and species focus, then set your logo and public page under Settings > Branding & microsite. These appear on your public page and adopter emails.
• FormsSettings > Forms -- customize the public surrender, adoption, and volunteer form fields to match what your rescue collects.
• Email senderSettings > Organization -- set the "From" name used in adopter and foster emails.

Step 5 -- log your first animal

Go to Animals and click New intake. See the Intake guide for a full walkthrough. Your trial is live -- dive in.

Do I need a credit card to sign up?

No. Your org starts on the free Solo plan automatically -- no trial, no card. Upgrade whenever you're ready from Settings > Billing.

Can I import data from another system?

Contact support and we'll walk you through a CSV import for animals and donors. Direct migration from Shelterluv, PetPoint, or Chameleon is something we can discuss.

I signed up with Google and want to add a password. How?

Go to Settings > Your profile and use the 'Change password' section.

Can I change the org name later?

Yes -- go to Settings > Organization and edit the name. Your public page URL (e.g. fosterling.io/r/your-slug) is a separate slug you can edit any time from Settings > Branding & microsite -- just update any shared links after changing it.