Operations

Intake forms

Fosterling provides public-facing forms for surrender, adoptions, foster interest, volunteer sign-up, and lost & found reports. Each form feeds directly into the corresponding part of your workflow -- no manual copying required.

AdminCoordinator

Available forms

FormWhat it createsDescription
Surrender / RelinquishmentFound-animal draftFor owners giving up an animal. Creates a found-animal draft in the Lost & found hub for your team to review and convert.
Adoption applicationAdoption applicationGeneral adoption interest form. Can also be linked to a specific animal from the gallery.
Foster interestFoster home (pending)For people who want to foster. Creates a foster home record in pending status for your approval.
Volunteer applicationVolunteer applicationFor people who want to volunteer. Creates a volunteer application in the Applications tab.
Found-animal reportFound-animal draftFor members of the public who found a stray. Creates a found-animal draft.
Lost-pet reportLost-pet caseFor owners of lost pets. Creates an open lost-pet case in your Lost & found hub.

Finding your form links

Go to Forms in the main nav. Each form type has a shareable URL you can copy and post anywhere -- your website, social media, Linktree, etc.

Form URLs follow the pattern fosterling.io/your-rescue/[form-type]. They're public -- no login required.

Enabling and disabling forms

Each form has an enable/disable toggle in Settings > Intake & programs. Disabled forms return a friendly "Not currently accepting submissions" message to visitors. Use this to pause surrender intake during a transport week, for example.

Customizing form questions

Rescue planBuilding and editing custom form questions requires the Rescue plan or higher -- it's not included on the free Solo tier.
  1. 1
    Go to Settings > Intake & programs and click the form you want to edit.
  2. 2
    Click Edit questions. A builder shows all current questions.
  3. 3
    Drag to reorder, click the pencil to rename, or click Add question to add a new one. Choose from: short text, long text, dropdown, checkbox, date, phone, file upload, or signature.
  4. 4
    Mark questions as required or optional using the toggle on each question.
  5. 5
    Click Save. Changes are live immediately.
The core fields on each form (name, email, animal description) can't be removed -- they're required for the workflow to function. You can add unlimited custom questions on top of them.

Drafting a form with AI

Rescue planRequires the Rescue plan or higher.

Go to Forms in the main nav and use the AI panel at the top instead of starting from a template. You've got two options:

  • Describe it -- type what the form should ask (or paste your existing questions) and AI turns that into editable fields.
  • Recreate an existing form -- upload a screenshot, photo, or PDF of a paper form you already use, and AI rebuilds it as an editable Fosterling form, including file-upload and signature fields where the original had them.

Either way, the draft opens in the same builder as a manually-created form -- review the fields, adjust anything that's off, and publish when you're ready.

Importing forms from other tools

Already collecting submissions somewhere else? Go to Forms > Imported and connect one of:

  • Jotform -- connect with your Jotform API key and form ID.
  • Google Forms -- sign in with Google and pick the form from a picker.
  • Typeform -- connect with a Typeform API token.

Once connected, new responses sync into Fosterling automatically, the same way responses from a native Fosterling form do.

Embedding a form on your website

There are two ways to put a Fosterling form on your website:

  • Direct link -- copy the form URL and link to it from a button on your site. Visitors land on a Fosterling-hosted page styled with your org's colors.
  • iFrame embed -- copy the embed snippet from Settings and paste it into your website's HTML. The form renders inline on your page.
Can someone submit a surrender form for a specific animal they want to give up?
Yes -- the surrender form asks for a description of the animal. Your team reviews it as a found-animal draft and can then run intake from there.
Do I get notified when a form is submitted?
Yes -- admins and coordinators receive an email notification for each submission. You can adjust notification preferences in Settings > Notifications.
Can I use my own adoption application form instead of Fosterling's?
Not directly -- Fosterling's application form is required to create applications that flow into the Adoptions hub. You can add as many custom questions as you need to it.
Are form responses stored somewhere I can export?
Yes -- go to the relevant hub (Adoptions, Volunteers, Lost & found) and use the CSV export button to download all responses.